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Stay informed about what's new:
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To check the status of your mail in rebate, please visit the website of our rebate house:
http://www.rewardsbymail.com
Remember: It’s always a good idea to make photocopies of all rebate materials and forms and to keep these copies for your records.
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Q: How can I get my rebate if I’ve misplaced my receipt?
A: Most retailers can reprint a receipt, especially if you paid with a credit card and know your exact purchase date.
Q: Should I send a copy of my receipt and keep the original?
A: Please review the terms and conditions of your rebate form. If you are required to send the original, please do so and always keep a copy of the original for your records.
Q: My rebate form requests that I send the original “UPC” — what does this mean?
A: The UPC is the black & white “bar code” found on our packaging. It is a unique reference, and there is only one per package. This code is used as a proof of purchase in order to confirm that the product has not been returned to the retailer.
Q: I forgot to send in for my rebate and now it has expired. If I send it in late, will I be able to get my rebate?
A: We carefully identify our terms and conditions on each rebate, and base those terms on industry standards. We want to offer enough time for each customer to redeem our mail-in rebates, so we identify a fair time frame for postmarking of the mail-in rebate (the postmark date is identified as the date the post office stamps on your envelope, not the date when the fulfillment house receives your request). If the postmark date stated in the rebate terms and conditions has passed, unfortunately you will not qualify.
Q: I checked the status of my rebate, or just received a post card informing me that my rebate is invalid. What do I need to do to receive my rebate?
A: Our rebate fulfillment partner will always be able to provide you the reason why it has been denied. Some examples: missing information, missed postmark date, or incorrect product mail-in rebate form.
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